Support Center

Frequently Asked Questions


How can I get my pictures off of my phone?

Pictures can be sent to www.vzwpix.com at a per message rate of $.25 or a mobile office kit can be purchased from your local retailer.

Will you teach me how to use the phone?

Wireless World employees are trained to be able to help you use your phones features, assist in setting up Voice Mail, and any other assistance you may need. We pride ourselves on offering the best customer service before, during, and after your purchase.

What extra features come with it? ie Voice Mail, etc.

Included features on the America's Choice calling plans are: Basic Voice Mail with Message Waiting Indicator, TXT messaging, Picture Messaging (only on Verizon Camera Phones), 411 Connect, Caller ID, Call Waiting, 3-Way Calling, Call Forwarding, and No Answer/Busy Transfer.

What is Get It Now?

With Get It Now, you can download games, ring tones, pix and other cool stuff from your wireless phone. Ask one of our store representives to show you how.

What is mobile web?

Read and send emails, exchange instant messages and view your favorite web content on your wireless phone. Mobile Web even provides access to a personalized Calendar and Address Book. The service is offered for an additional monthly access charge, plus airtime and other applicable charges.

Do you have wireless for laptops?

We offer online access with Verizon Wireless' National Wireless Internet Service, which enables users to access the Internet, email, attachments, and business applications with a laptop or PDA. Call or stop in for more information.

 

Coverage Map

All of our plans offer great coverage no matter where you might find yourself. Have a look at our coverage map below.

VIEW THE COVERAGE MAP

 

Additional Assistance

If you require additional assistance with any issue please don't hesitate to visit or contact one of our stores.


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